Normally you will see your text/email within 5-10 mins. However, as we get closer to Christmas, we may experience longer than normal wait times. If your participant doesn't see the email in their inbox, make sure they check their spam folder.
We’re a small, family-run business sending all our messages personally from the U.S. (Eastern Time). If you’re reaching out from another time zone, thank you for your patience — we might take a little longer to reply, but we promise it’s worth the wait!
If you have not recieved a text messages or email within the next hour please reach out to support and someone will be happy to quickly assist you.
Also, don't forget to Leave a Review to let us and others know about your experience.
Thank you, for using Text Secret Santa.
Happy Holidays from our family to yours!